GRAFENEGG FESTIVAL 2020

Open air concerts at the Wolkenturm

 

  • Please be sure to inform our ticket office should you pass your tickets on to other persons, as we will require their contact addresses.
  • There is no regular box office on concert days.
  • All concerts are held without an interval. No later admission to the Wolkenturm can be given.
  • There is no alternative venue in case of inclement weather. Concerts can also take place in bad weather; they may be postponed, cancelled until shortly before they begin or interrupted at any time after they have started because of weather conditions. Please visit grafenegg.com on the concert day to see if a concert has been cancelled or postponed. New arrival times will be given in case of postponement. The ticket price will be refunded for cancelled concerts or concerts interrupted during the first half.
  • The large space between the stage and the audience area will ensure a safe distance between the public and the performers at all times.
  • The reduction of capacity in the seating and lawn areas will ensure that a distance of more than one metre between visitors is maintained.
  • Parking your car on arrival will be a stress-free experience due to the reduction of visitors and as there are three spacious parking lots.
  • For journeys using the bus transfer service from Vienna, current regulations for the use of public transport apply.
  • Starting from three hours before the concert begins, access to the grounds will only be possible with a valid ticket.
  • The checking of tickets is contactless.
  • Admission to the Wolkenturm will be controlled using colour-coded waiting areas, 30 minutes before concert start for the seated area and 10 minutes before concert start for the lawn pitches, following the instructions of the ushers.
  • Each seat or place on the lawn is assigned a specific waiting area indicated on your concert ticket.
  • You may go to your waiting area at any time, but no later than at the time indicated on your ticket (resp. in case of postponement indicated on our website). There is a separate bar in each waiting area and adequate space to linger.
  • The castle grounds – behind the castle and Wolkenturm – are also ideal for strolling or picnicking until the indicated time. Please do not enter any other waiting areas or linger between waiting areas for any length of time.
  • There will be no sale of programme booklets.
  • Please use the restrooms in the Auditorium before the concert begins. The Wolkenturm restrooms are only available for emergencies.
  • Following the concert, the seating and lawn areas are to be vacated only by following the instructions of the ushers, after which you will be asked to leave the grounds.
  • Please always follow the instructions given by the ushers and observe all signs.
  • Please always maintain a distance of one metre from persons who are not from your household and avoid crowding, especially at entrances, exits and the bars.
  • Please observe the current general hygiene regulations such as sneezing etiquette, regular washing or disinfecting of hands etc. Disinfectant dispensers are available on the grounds.
  • On the day of the concert, please consult the latest guidelines regarding the wearing of mouth and nose protection. This information is also available at grafenegg.com.
  • If any of the following applies to you, please do not attend the concert. The cost of your ticket will be refunded in full
    - if you are feeling unwell and you cannot preclude a Covid-19 infection
    - if you are ill
    - if you have had contact with a person who has Covid-19
    - if there is illness or reason to suspect illness in your immediate social or professional environment.

 

Many thanks for your cooperation!

 

Musical Picnic

 

  • Please be sure to inform our ticket office should you pass your tickets on to other persons, as we will require their contact addresses.
  • There is no regular box office on event days.
  • All events are held without an interval. As soon as the event has started, no later admission can be given.
  • Unfortunately, there is no alternative in the case of inclement weather. Musical Picnics can also take place in bad weather; they may be postponed, cancelled until shortly before they begin or interrupted at any time after they have started because of weather conditions. Please visit grafenegg.com to see if an event has been cancelled or given a new start time. The ticket price will be refunded for Musical Picnics that are cancelled or interrupted during the first half. Please note that from the time of admission (60 minutes before the start of the event) your food and drinks are considered as consumed and so this portion of the ticket price cannot be refunded. You can, however, take your food and drinks home with you.
  • For events dogs are not allowed at the castle grounds.
  • There is no bus transfer available from Vienna.
  • Entry and admittance begin from 60 minutes before the start of the event, only via Haitzendorf through the Kremser Tor.
  • The checking of tickets is contactless.
  • The spacious parking lot will make for a stress-free arrival.
  • Please remain only on the castle lawn, the location of the Musical Picnic. This is clearly separated from the area for the Wolkenturm concerts.
  • The event takes place on a lawn. Each ticket is assigned to designated chair and table, but we recommend bringing along blankets and ensuring you have suitable clothing and shoes.
  • Please go to your places as soon as you arrive. Your food and drinks will already be awaiting you.
  • Smoking is not permitted at your table.
  • There will be no sale of programme booklets.
  • The area is to be vacated 60 minutes after the end of the event.
  • Please always follow the instructions given by the ushers and observe all signs.
  • Please always maintain a distance of one metre from persons who are not from your household and avoid crowding, especially at entrances, exits and the bar.
  • Please observe the current general hygiene regulations such as sneezing etiquette, regular washing or disinfecting of hands etc.
    Disinfectant dispensers are available on the grounds.
  • On the day of the event, please consult the latest guidelines regarding the wearing of mouth and nose protection.
    This information is also available at grafenegg.com.
  • If any of the following applies to you, please do not attend the concert. The cost of your ticket will be refunded in full
    - if you are feeling unwell and you cannot preclude a Covid-19 infection
    - if you are ill
    - if you have had contact with a person who has Covid-19
    - if there is illness or reason to suspect illness in your immediate social or professional environment.

 

Many thanks for your cooperation!

 

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