Information regarding ticket refunds

Here you can find all information regarding the refunding of tickets.

We offer the following possibilities for cancelling or converting your booking:

  • Support Campus Grafenegg with a donation
    The ticket amount can be used to support the talented young musicians at Campus Grafenegg. This donation is tax-deductible.
  • Receive a credit of the value of the ticket price on your customer account and redeem it on/for future subscription and ticket purchases.
  • Alternatively, we can issue a print@home voucher in the value of the ticket price
  • As a further option, we can refund the purchase price to your bank account via chargeback.
  • Amounts paid by credit card are automatically charged back.

Please make your request at tickets[at]grafenegg.com or by telephone on +43 1 586 83 83. Our ticket office is also on call to answer any further questions you may have.

Thank you for your patience and understanding!

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